{"id":5811,"date":"2026-03-17T08:17:13","date_gmt":"2026-03-17T07:17:13","guid":{"rendered":"https:\/\/www.cocotrainers.com\/?page_id=5811"},"modified":"2026-07-16T08:11:25","modified_gmt":"2026-07-16T06:11:25","slug":"politica-de-cancelaciones-y-devoluciones","status":"publish","type":"page","link":"https:\/\/www.cocotrainers.com\/ca\/politica-de-cancelaciones-y-devoluciones\/","title":{"rendered":"Pol\u00edtica de Cancelaciones y Devoluciones"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5811\" class=\"elementor elementor-5811\">\n\t\t\t\t<header class=\"elementor-element elementor-element-f8734f1 e-con-full e-flex wcf-starter-animations-none e-con e-parent\" data-id=\"f8734f1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-40f9729 e-con-full e-flex wcf-starter-animations-none e-con e-child\" data-id=\"40f9729\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b340c11 wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-wcf--title\" data-id=\"b340c11\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"wcf--title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"wcf--title\">Pol\u00edtica de Cancelaciones y Devoluciones<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/header>\n\t\t<div class=\"elementor-element elementor-element-64fa7a5 e-flex e-con-boxed wcf-starter-animations-none e-con e-parent\" data-id=\"64fa7a5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7cf9891 elementor-widget__width-auto elementor-widget-laptop__width-initial elementor-widget-mobile__width-initial wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-text-editor\" data-id=\"7cf9891\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La presente pol\u00edtica regula las condiciones aplicables a la cancelaci\u00f3n y devoluci\u00f3n de entradas o plazas en eventos y formaciones adquiridas a trav\u00e9s del sitio web <a href=\"http:\/\/www.cocotrainers.com\/ca\/\">www.cocotrainers.com<\/a>, titularidad de:<\/p><p><strong>CoCotrainers, SCP<\/strong><br \/>CIF: J55453526<br \/>Domicilio: C\/ Gandhi, n\u00ba 2, 5\u00ba 3\u00aa, 25005 Lleida (Espa\u00f1a)<br \/>Correo electr\u00f3nico: info@cocotrainers.com<\/p><ol><li><strong> Exclusi<\/strong><strong>\u00f3n del derecho de desistimiento<\/strong><\/li><\/ol><p>De conformidad con el art\u00edculo 103 del <strong>Real Decreto Legislativo 1\/2007<\/strong>, relativo a la defensa de los consumidores y usuarios, el derecho de desistimiento de 14 d\u00edas <strong>no resulta aplicable<\/strong> a la compra de entradas para eventos o actividades con <strong>fecha o periodo de ejecuci\u00f3n espec\u00ed<\/strong><strong>ficos<\/strong>.<\/p><p>Por tanto, una vez realizada la compra, <strong>no se admitir\u00e1<\/strong><strong>n devoluciones ni cancelaciones<\/strong>, salvo en los supuestos expresamente previstos en la presente pol\u00edtica.<\/p><ol start=\"2\"><li><strong> Cancelaci\u00f3n por parte del organizador<\/strong><\/li><\/ol><p>En caso de que un evento o formaci\u00f3n sea cancelado por parte de la organizaci\u00f3n, el cliente tendr\u00e1 derecho a:<\/p><ul><li>el <strong>reembolso <\/strong><strong>\u00ed<\/strong><strong>ntegro del importe abonado<\/strong>, o<\/li><li>la <strong>reubicaci\u00f3n en otra fecha del mismo evento o formaci\u00f3<\/strong><strong>n<\/strong>, si se ofreciera.<\/li><\/ul><p>El reembolso se realizar\u00e1 utilizando el mismo m\u00e9todo de pago utilizado en la compra, salvo acuerdo en contrario.<\/p><ol start=\"3\"><li><strong> Cambios de fecha o formato<\/strong><\/li><\/ol><p>La organizaci\u00f3n podr\u00e1 modificar la fecha, ubicaci\u00f3n o formato de la actividad cuando existan circunstancias justificadas.<\/p><p>En estos casos, los participantes ser\u00e1n informados con la mayor antelaci\u00f3n posible y podr\u00e1n optar por:<\/p><ul><li>mantener su inscripci\u00f3n en la nueva fecha o formato, o<\/li><li>solicitar el reembolso del importe abonado.<\/li><\/ul><ol start=\"4\"><li><strong> Cancelaci\u00f3n por parte del participante<\/strong><\/li><\/ol><p>En caso de que el participante no pueda asistir al evento o formaci\u00f3n, podr\u00e1 comunicarlo a trav\u00e9s del correo <strong>info@cocotrainers.com<\/strong>.<\/p><p>Salvo indicaci\u00f3n expresa en contrario, <strong>la no asistencia al evento no dar<\/strong><strong>\u00e1 <\/strong><strong>derecho a reembolso<\/strong> del importe abonado.<\/p><p>No obstante, la organizaci\u00f3n podr\u00e1 permitir, si la naturaleza del evento lo permite, la <strong>cesi<\/strong><strong>\u00f3n de la plaza a otra persona<\/strong>, previa comunicaci\u00f3n.<\/p><ol start=\"5\"><li><strong> Incidencias o reclamaciones<\/strong><\/li><\/ol><p>Para cualquier incidencia relacionada con la compra de entradas o la asistencia a los eventos o formaciones, los usuarios podr\u00e1n contactar con la organizaci\u00f3n a trav\u00e9s del correo electr\u00f3nico: info@cocotrainers.com<\/p><p><strong>info@cocotrainers.com<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0120fb6 e-con-full e-flex wcf-starter-animations-none e-con e-parent\" data-id=\"0120fb6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-bcde904 e-con-full e-flex wcf-starter-animations-none e-con e-child\" data-id=\"bcde904\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14c736b elementor-widget elementor-widget-wcf--social-icons\" data-id=\"14c736b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"wcf--social-icons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wcf--social-icons\">\r\n\t\t\t<ul>\r\n\t\t\t\t\t\t\t\t\t<li>\r\n\t\t\t\t\t\t<a class=\"elementor-icon wcf-social-icon social-icon- elementor-repeater-item-30d1247\" 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132.1z\"><\/path><\/svg>\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t<li>\r\n\t\t\t\t\t\t<a class=\"elementor-icon wcf-social-icon social-icon- elementor-repeater-item-02e9ccb\" href=\"https:\/\/www.linkedin.com\/company\/cocotrainers\/\" target=\"_blank\">\r\n\t\t\t\t\t\t\t<span class=\"elementor-screen-only\">Linkedin<\/span>\r\n\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fab-linkedin\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg>\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t<\/ul>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd7cb6c elementor-icon-list--layout-inline elementor-align-center elementor-mobile-align-center elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"fd7cb6c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/ca\/aviso-legal\/\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Av\u00eds legal<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/ca\/politica-de-privacidad\/\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Pol\u00edtica de Privacitat<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/ca\/politica-de-cookies\/\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Pol\u00edtica de Cookies<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/ca\/condiciones-de-compra\/\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Condicions de compra<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/ca\/politica-de-cancelaciones-y-devoluciones\/\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Pol\u00edtica de cancel\u00b7lacions i devolucions<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ac3c3c8 e-con-full e-flex wcf-starter-animations-none e-con e-child\" data-id=\"ac3c3c8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a86c15e wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-wcf--text\" data-id=\"a86c15e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"wcf--text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wcf--text\"><p>\u00a9 2026 CocoTrainers. Tots els drets reservats | Powered by <a href=\"https:\/\/gradisoft.com\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"alignnone wp-image-5362\" src=\"https:\/\/www.cocotrainers.com\/wp-content\/uploads\/2026\/03\/gradisoft_blanc-300x125.png\" alt=\"\" width=\"111\" height=\"46\" srcset=\"https:\/\/www.cocotrainers.com\/wp-content\/uploads\/2026\/03\/gradisoft_blanc-300x125.png 300w, https:\/\/www.cocotrainers.com\/wp-content\/uploads\/2026\/03\/gradisoft_blanc-1024x427.png 1024w, https:\/\/www.cocotrainers.com\/wp-content\/uploads\/2026\/03\/gradisoft_blanc-768x320.png 768w, https:\/\/www.cocotrainers.com\/wp-content\/uploads\/2026\/03\/gradisoft_blanc-1536x641.png 1536w, https:\/\/www.cocotrainers.com\/wp-content\/uploads\/2026\/03\/gradisoft_blanc-2048x854.png 2048w\" sizes=\"(max-width: 111px) 100vw, 111px\" \/><\/a><\/p><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Cancelaciones y Devoluciones La presente pol\u00edtica regula las condiciones aplicables a la cancelaci\u00f3n y devoluci\u00f3n de entradas o plazas en eventos y formaciones adquiridas a trav\u00e9s del sitio web www.cocotrainers.com, titularidad de: CoCotrainers, SCPCIF: J55453526Domicilio: C\/ Gandhi, n\u00ba 2, 5\u00ba 3\u00aa, 25005 Lleida (Espa\u00f1a)Correo electr\u00f3nico: info@cocotrainers.com Exclusi\u00f3n del derecho de desistimiento De conformidad [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-5811","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.cocotrainers.com\/ca\/wp-json\/wp\/v2\/pages\/5811","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cocotrainers.com\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cocotrainers.com\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cocotrainers.com\/ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cocotrainers.com\/ca\/wp-json\/wp\/v2\/comments?post=5811"}],"version-history":[{"count":25,"href":"https:\/\/www.cocotrainers.com\/ca\/wp-json\/wp\/v2\/pages\/5811\/revisions"}],"predecessor-version":[{"id":7441,"href":"https:\/\/www.cocotrainers.com\/ca\/wp-json\/wp\/v2\/pages\/5811\/revisions\/7441"}],"wp:attachment":[{"href":"https:\/\/www.cocotrainers.com\/ca\/wp-json\/wp\/v2\/media?parent=5811"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}